Shipping policy
Keol Shipping Policy
Last updated: February 12, 2024
At Keol, we are committed to providing efficient and reliable shipping service for all our customers. Please read our shipping policy carefully to understand the details of how we deliver your orders.
Delivery Zones:
- We currently ship our products within France. Please check delivery availability in your area at the time of ordering.
Shipping Costs:
- Shipping costs are calculated based on the delivery destination, total order weight, and selected shipping method. These costs will be indicated during the ordering process.
Processing Times:
- Orders are typically processed within [number of days] business days after payment is received. Delays may occur in exceptional circumstances.
Delivery Times:
- Delivery times vary depending on the destination and chosen shipping method. They will be specified during the ordering process. Please note that delays may occur due to weather conditions, logistical issues, or other circumstances beyond our control.
Parcel Tracking:
- For shipments with tracking, a tracking number will be provided once the order is shipped. You can track your parcel using this number on the carrier's website.
Delivery Address:
- It is your responsibility to provide a correct and complete delivery address. We are not liable for parcels lost or returned due to incorrect information.
Parcel Reception:
- Upon receiving your parcel, please inspect the items immediately and notify us of any damages within [number of days] days of receipt.
Contact:
- For any questions or concerns regarding our shipping policy, please contact us at info@keol-services.com or by phone at +33 1 64 28 41 91.
We strive to make your shipping experience with Keol as transparent and satisfactory as possible. Thank you for trusting our services.
Keol