Refund policy
Keol Refund Policy
Last updated: February 12, 2024
Welcome to Keol's refund policy page. At Keol, we are committed to ensuring customer satisfaction. Please review our refund policy to understand the procedures and associated conditions.
Refund Timeframe:
- Refund requests must be made within 30 days of receiving the product.
Products Eligible for Refund:
- Products must be returned in their original condition, unused, and with their original packaging.
- Some products, due to their nature, may not be eligible for refund. Please review product details before purchase.
Refund Procedure:
- To initiate a refund, please contact our customer service at +33 1 64 28 41 91 or email us at info@keol-services.com.
- You will be guided through the return and refund process.
Return Shipping Costs:
- Return shipping costs are the responsibility of the customer, except in cases of product defects or errors on the part of Keol.
Refund Processing:
- Once the returned product is received and inspected, we will process the refund within 7 business days.
- Refunds will be issued via the original method of payment.
Contact:
- For any questions or clarifications, feel free to contact our customer service at +33 1 64 28 41 91 or email us at info@keol-services.com.
Keol strives to ensure a hassle-free shopping experience, and this refund policy is designed with that in mind. We appreciate your trust in our products and services.
Christophe BRUNEL
Keol
Last updated: February 12, 2024
Welcome to Keol's refund policy page. At Keol, we are committed to ensuring customer satisfaction. Please review our refund policy to understand the procedures and associated conditions.
Refund Timeframe:
- Refund requests must be made within 30 days of receiving the product.
Products Eligible for Refund:
- Products must be returned in their original condition, unused, and with their original packaging.
- Some products, due to their nature, may not be eligible for refund. Please review product details before purchase.
Refund Procedure:
- To initiate a refund, please contact our customer service at +33 1 64 28 41 91 or email us at info@keol-services.com.
- You will be guided through the return and refund process.
Return Shipping Costs:
- Return shipping costs are the responsibility of the customer, except in cases of product defects or errors on the part of Keol.
Refund Processing:
- Once the returned product is received and inspected, we will process the refund within 7 business days.
- Refunds will be issued via the original method of payment.
Contact:
- For any questions or clarifications, feel free to contact our customer service at +33 1 64 28 41 91 or email us at info@keol-services.com.
Keol strives to ensure a hassle-free shopping experience, and this refund policy is designed with that in mind. We appreciate your trust in our products and services.
Christophe BRUNEL
Keol